Utility Assistance Programs
Utility Bill Assistance
Assistance programs are available to our water and wastewater customers who may need help paying these utility bills.
The program is administered through the state’s Dept. of Public Health and Human Services. Information is available at https://dphhs.mt.gov/hcsd/energyassistance/ for assistance with both water and wastewater bills in addition to assistance with energy bills. People who qualify for the Low Income Home Energy Assistance Program (LIHEAP)—which pays part of winter energy bills for eligible people—will also qualify for the Low Income Home Water/Wastewater Assistance Program (LIHWAP) to pay a portion of an eligible household's water bills, help avoid shutoffs, and help support household water system reconnections related to non-payment.
Utility Service Line Repair Assistance
Water Line Loan Program—Missoula Water offers low-interest loans to water customers who need to repair or replace their water service lines or internal plumbing, install a water meter and meter pit, or connect to the municipal water system. Follow the links below for more information and to view an application:
Questions? Call (406) 552-6769 or email us at email@example.com.
Service Line Warranties of America (SLWA)—After thorough review and recommendation from the National League of Cities and Towns, the City of Missoula chose SLWA to offer warranty coverage to our water service customers. Follow the links below for more information: