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Animal Control

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1. Do I need to license my pet?: The City and the County require dogs to be licensed. Learn more...

2. What will a dog license cost me?: It depends on whether or not your dog is spayed or neutered. More information...

3. Can I allow my dog to run off leash in the City parks?: Some city parks have areas where a dog can be off-leash. Contact Missoula Parks and Recreation at (406) 552-7275, or learn about bark parks here..

4. How do I make a complaint?: Call (406) 541-7387 or stop by the Animal Control office located at 6700 Butler Creek Road.

5. What can I do about a barking dog in my neighborhood?: First talk to the dog owner and work it out between neighbors. If that doesn't work, call Animal Control at 541-7387. Learn more about nuisance barking in Title 6 of
Missoula Municipal Code...

6. What should I do if I lose my pet?: Call Animal Control and the Humane Society to give them your pet's description. Then contact the Missoulian to put a lost pet ad in the newspaper for three days free of charge. Post flyers in your neighborhood. And most important, don’t give up hope for animals. They are reunited with their owners long after they have been lost. Animal Control...

7. Are all stray animals accepted by Animal Control?: All stray animals from Missoula County are accepted by the shelter. Animal Control cannot accept animals outside of the county, but they can be taken to the Humane Society. If the Humane Society is closed, Animal Control will accept out-of-county animals space permitting, or for the welfare of the animal. Learn more...

8. What do I do if I find an injured animal after the shelter is closed?: Take the animal to Pruyn Veterinary Hospital, 2501 Russell, located behind the Fairgrounds. The phone number is (406) 829-8150.

9. I live outside the City limits. Must I license my dog?: Yes, all dogs living within the Missoula County limits must be licensed through Animal Control. Learn more...

10. Does my cat need to be licensed?: No, cats do not have to be licensed.

11. Does Animal Control adopt animals to the public?: Yes, Animal Control adopts animals to qualified homes. Contact Animal Control at 541-7387 or drop by the office at 6700 Butler Creek Road.
Learn more...

12. What should I do if I have an animal problem when Animal Control is not available?: If it is an emergency, call 911 and an officer will respond. The 24-hour, non-emergency Police Desk phone number is (406) 552-6300 for city residents. Missoula County residents should contact the Sheriff's Office at (406) 258-4810 during normal working hours, or call 911 after hours.

13. I've been bitten. Who should I notify?: First call Animal Control at 541-7387. If Animal Control personnel are not available, notify the City Police or the County Sheriff.
If it is an emergency, call 911 and an officer will respond. The 24-hour, non-emergency Police Desk phone number is (406) 552-6300 for city residents. Missoula County residents should contact the Sheriff's Office at (406) 258-4810 during normal working hours, or call 911 after hours.

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Bicycles and Pedestrians

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1. What are the rules of the road for bikes?: Bicyclists must follow the same traffic laws and rules as cars with a few exceptions. For more specific information, see Chapter 10.42 of the Missoula Municipal Code and Montana Code Annotated 61-8-6.

2. Do bikes need to be licensed?: Where do I license my bike? Yes. Bike licenses are available from the Finance Office at the 2nd floor of City Hall, 435 Ryman Street. More information is available at the Bike License Page

3. I sold my bike; how do I update the license information?: The license stays with the bike. If you sell or trade your bike, complete the Transfer Ownership section on your original Bike License Form or call the Bicycle/Pedestrian Program Office at (406) 552-6352.

4. I bought a bike from a private party who had a license; how do I update the license information?: The license stays with the bike. Have the seller complete the Transfer Ownership section on the original Bike License Form or call the Bicycle/Pedestrian Program Office at (406) 552-6352.

5. Are bikes permitted on commuter trails?: Bikes are welcome on trails unless the trail is posted to prohibit bikes. Sharing trails is encouraged by following low impact guidelines, by biking on designated trails, by leaving no trace, and by giving pedestrians and horses the right-of-way.

6. When is the next bike auction?: You can sign up to be notified about upcoming bike auctions on our Notify Me page. Notify Me

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Boards and Commissions

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1. How do I apply to serve on a board or commission?: Applicants are sought for vacant positions when positions become available. You can fill out the online application form that is listed under each announcement. Board vacancy page

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Building Inspection

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1. What building codes are currently being used?: Please see Code Information.

2. Do I need a Building Permit?: If you are with the Missoula City Limits you may. Please see a list of typical projects that require permit at Permit Information & Applications.

3. What type of work does not require a Building Permit?: -Installation of cabinetry
-Installation of countertops
-Installation of flooring, paneling or wallpaper
-Painting
-Replacement of windows which are the same size of the window being replaced.
-Residential sheds under 120 square feet (please check with the Office of Planning and Grants to make sure you meet setbacks)
-Decks with a walking surface of 30 inches or less off the ground with no roof

4. Can I file a complaint about the property I am renting?: Yes. If you feel that the property you are renting may be considered substandard or has life safety issues you may fill out a complaint form with as much information as possible and return it to our office. The person making the complaint must still have access to the property so that an inspection can be performed. Citizen Complaint Form

5. Do I have to get a permit to construct or repair a fence?: The Building Inspection Division only issues building permits for fences over six feet tall. However, you should contact Engineering for all fences to see if you need a fence permit from them. Fence Information

6. Do I have to hire a contractor?: If you own and live in the property that the permit is for you may purchase permits as owner. If you are hiring a contractor the contractor must have a City Business License and should purchase the permit.

7. Do my building plans have to be drawn by an architect or engineer?: Residential building plans do not have to be drawn by an architect or engineer. Commercial building plans must be drawn and stamped by a licensed Montana architect or engineer.

8. What is an Express Permit?: An Express Permit is a building permit that is reviewed and available for purchase within 10 business days of being submitted if everything is submitted correctly. Express Permits are only available for new single family dwellings or new town homes. Detached garages are not eligible for the Express Permit process. Only two Express Permits per contractor per 10 business days are allowed. Express Permits

9. What inspections to I need to schedule?: Different projects require different inspections. All permits should have a final inspection. For more information please see our Inspection Guide Brochure.

10. How do I schedule and inspection?: You can schedule an inspection by calling our Automated Phone System at 406-552-6040 or through Velocity Hall.

11. How do I check the results of an inspection?: You can check the results of an inspection by calling our Automated Phone System at 406-552-6040 or through Velocity Hall.

12. What is the building inspection jurisdiction?: The City Building Inspection Division only has jurisdiction within the Missoula City Limits. If you are outside the Missoula City Limits but within Missoula County please contact the Missoula County Building Inspection Division at (406) 258-3701.

13. Do I need a permit for demolition?: If you are demolishing anything structural, interior or exterior, you do need a demolition permit.

14. Do I need and electrical, mechanical or plumbing permit?: If you are doing any electrical, mechanical or plumbing work you do need a permit.

15. Do I need a moving permit?: If you are moving a structure to and/or from Missoula you need a moving permit.

16. What is the Voluntary Residential Inspection Program (VRIP)?: The Voluntary Residential Inspection Program (VRIP)is a program intended to improve the quality of residential structures in the City of Missoula. A request for inspection may be made by the owner, landlord or tenant. The inspection will cover a checklist of items that constitute a substantial health and safety risk to the occupants and owners. More...

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Burial

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1. How soon can I schedule a burial?: Contact the cemetery as soon as possible. The grave site must first be reviewed for accessibility prior to scheduling a burial. Standard notification is 8-24 working hours from the time the cemetery receives decedent information. The cemetery strictly enforces seasonal minimum notification times. Please review Interment arrangements

2. How many people can be buried in a grave?: Rules vary. Each grave must be reviewed and approved for multiple burials because each section of the cemetery may have different limitations and fees for multiple burials. Authorized family representatives can also designate or restrict multiple burials in a grave. Rules and regulations

3. Can I make special burial requests?: While the cemetery makes every attempt to meet a family's request, the cemetery must always stay within the guidelines of operation set forth in Missoula Municipal Code 12.44

4. Are "green burials" allowed?: No. Missoula Cemetery requires a burial container for both casket and cremation burials.

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Capt. John Mullan

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1. Why is the neighborhood called "Captain John Mullan"?: One of the defining features of our neighborhood is our only east-west through road - Mullan Road. It was named for Lieutenant (later Captain) John Mullan, whose crew surveyed and built it way back in 1855. In fact, the settlement that became Missoula got its start in our neighborhood in 1860. It was begun by Christopher Higgins and Francis Worden and called "Hell Gate." The main settlement moved to what's now downtown Missoula beginning in 1866 to be closer to the Missoula Mills, which were powered by water from Rattlesnake Creek, and our area has only become re-urbanized in the last few years.

2. Who's in charge of the neighborhood?: The residents of our neighborhood are "in charge", but you can find names and contact information for our leadership team on our Neighborhood homepage. Capt. John Mullan Hompage

3. Does the neighborhood include County residents in the area?: Not officially - Neighborhood Councils are officially for City residents only. However, we encourage people who live in our area to attend our meetings and work with us. When items come up for a vote, only votes from City residents officially "count", but we do consider County residents' votes and report them separately to the County Commissioners.

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Cemetery

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1. Who is buried in the cemetery?: Search our interment listing for individual names. For further information, contact the cemetery office at (406)552-6070. Interment Listing

2. Is the cemetery full?: No. The cemetery continues developing, selling, and maintaining the first 40 acres of land. An additional 40 acres remains to be developed.

3. How many people are buried here?: As of 2013 the total number of people buried or memorialized in Missoula Cemetery is just under 21,000. Search our complete interment listing

4. What big event happens at the cemetery?: The cemetery hosts a highly anticipated historical tour held annually on the last Sunday afternoon in October called Stories and Stones

5. Can walking / running groups use the cemetery?: Yes. The grounds are open daily from 8:00am - dusk. All roads throughout the cemetery are paved. The cemetery is a beautiful, quiet, and safe place to walk, run, or stroll.
Marathon Events: Contact Director Doug Waters at (406) 552-6064.

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City Attorney

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1. Who do I contact if I have been the victim of a crime?

Contact the Crime Victim Advocate at the following numbers:

Orders of Protection - (406) 830-3830
Advocacy for Victims of Violent Crime - (406) 830-3832
Advocacy for Victims of Property Crime - (406) 830-3837

Their office is located at:
500 N. Higgins, Suite 201
Missoula, MT 59802

Their mailing address is:
200 N. Broadway
Missoula, MT 59802

The Crime Victim Advocate office hours are Monday through Friday, 8:30 a.m. - 4:30 p.m.

For more information, view the Crime Victim Advocate website

2. Whom should I contact with landlord / tenant issues?: The City Attorney's office cannot assist with landlord / tenant issues. You may find information at Montana Law Help

3. Where can I find legal advice on family law and divorce?: The City Attorney's office does not handle family law matters. For information and forms, visit Fourth Judicial District Court.

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City Clerk

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1. When are City Council agendas, minutes and packets posted on the website?: Generally, we post the council's packet containing the agenda, minutes, committee minutes, and other documents late on the Friday afternoon prior to a Council meeting. You can sign up to be notified when these documents are posted and to find out what the Council did when the meeting is over.
Sign up now

2. What are the dates, times and locations for city council meetings?: The City Council meets the first four Mondays of each month, except for legal holidays. The meetings are held in the City Council Chambers located at 140 W. Pine Street, and they begin at 7 p.m. The City observes the following legal holidays:
New Year's Day—January 1st
Martin Luther King, Jr. Day—the third Monday in January
President's Day---the third Monday in February
Memorial Day—the last Monday in May
Independence Day—July 4th
Labor Day—the 1st Monday in September
Columbus Day—the 2nd Monday in October
Election Day—the 2nd Tuesday in November, even numbered years
Veteran's Day—November 11th
Thanksgiving Day—the fourth Thursday in November
Christmas Day—December 25th

3. How do I sign up to receive the City Council agenda and action summary?: Visit "Notify Me" to sign up. Go to notify me

4. How can I get notified when City Council committees are meeting?: Visit "Notify Me" and sign up. Sign up...

5. How do I contact the cable company about my cable service/bill?: Call them toll free at 1-877-273-7626.

6. How do I file a complaint about my cable service?: Under the city's cable TV franchise agreement with the cable company, the City Clerk can assist city residents with certain types of cable TV complaints they have been unable to resolve. Fill out a complaint form...

7. How do I get a marriage license?: Marriage licenses are issued by the Missoula County Clerk of District Court. Their phone number is 406-258-4780. Visit their website for more information.

8. Whom do I talk with about getting a divorce?: Contact the Missoula County Clerk of District Court. Their phone number is 406-258-4780. Visit their website...

9. How do I pay a traffic ticket or fine?: If the ticket was issued by a Missoula city police officer (blue uniform), pay the ticket at the Missoula Municipal Court, City Hall, 435 Ryman, Missoula, MT 59802. If the ticket was issued by a County sheriff or the highway patrol (brown uniform), pay the ticket at the Missoula County Justice Court, Missoula County Courthouse, 200 W. Broadway, Missoula, MT 59802.

10. How do I find out who owns a piece of property?: The Missoula County property information system can help. You will need to have at least one of the following pieces of information: property address, tax ID number, or geocode number. You can also find out information using a map to pinpoint the location. More...

11. Do I need a city business license? How do I get one?: Visit Business Licensing to find out if you need a license and the procedure to apply for one. More...

12. Where do I get a copy of a birth/death certificate?: Contact the Missoula County Clerk and Recorder's office. Their phone number is 406-258-4752. Visit their website...

13. Whom do I talk with about child support?: Contact the Missoula County Clerk of District Court Their phone number is 406-258-4780. More...

14. I've been assigned to perform community service. What do I do?: Contact the community service program at 2350 Mullan Road. Phone 406-541-9200.

15. How do I contact the Better Business Bureau?: The Spokane Better Business Bureau serves Montana. If you have a complaint or want to check out a business before engaging their services, here is the contact information:
508 W. Sixth Avenue, Suite 401
Spokane, WA 99204
E-Mail: info@thelocalbbb.com
Ph.: 509-455-4200 24 hours-a-day
Toll Free: 800-356-1007
Visit their website...

16. Where do I get a passport?: The U.S. postal service issues passports. To apply for a passport in Missoula, contact the post office located at 1100 Kent Street.

17. Whom do I contact about getting a license plate/tags for my vehicle?: Contact the Missoula County Motor Vehicle Department. Their phone number is: (406) 258-4747 Visit their website...

18. Whom do I contact to renew/get a driver's license?: Driver's licenses are issued by the State of Montana.
Missoula Driver's Licensing Station
2681 Palmer St., Suite A
Missoula, MT 59808
Ph.: 406-329-1355
Visit their website...

19. How do I contact small claims court?: Missoula County Justice Court deals with small claims totaling less than $7,000. Their phone number is 406-258-3470.

20. Who do I contact to have property tax ownership records updated (new owner and/or address)?: Contact the Montana Department of Revenue at 329-1400

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City Council

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1. What ward do I live in?: Visit the city's ward map to determine which ward you live in. Ward map...

2. How do I contact my City Council representatives?

You can call, e-mail, or write your city council representatives. You can e-mail all 12 City Councils at once at council@ci.missoula.mt.us.*

Visit the City Council contact page for specific contact information.

* Messages sent to this address are public records and will be published on the city website. Council Directory

3. What is the procedure to testify at city council meetings or committee meetings?: The presiding officer will ask for public comment on each item listed on the agenda. If you'd like to comment about something that isn't on the agenda, there is time at the beginning of every meeting for public comment on items that aren't on the agenda. When the presiding officer calls for public comment, step up to lectern, adjust the microphone so you can be heard clearly. State your name and address for the record and make your comments. If there are a large number of people who want to speak during the meeting, the presiding officer may set time limits.

4. How do I submit written comments to the City Council, if I can't be at the meeting?: You can e-mail the City Council or write to them:
City Council
435 Ryman
Missoula, MT 59802

5. How do I sign up to receive agendas or find out what happened the Council meeting?: Sign up to have City Council agendas and action summaries sent to your inbox. Sign me up!

6. How do I find out when council committees are meeting or what they are discussing?: We publish a committee schedule that lists when Council committees are meeting and what they will take up. The schedule is finalized after the Council meeting. Latest committee schedule

7. How do I sign up to receive the committee schedule: Sign up to have the committee schedule delivered to your inbox. Sign me up!

8. Which city council member should I contact with my concerns?: It's up to you. You can e-mail all the city council members at one time, or you can contact both or either of your ward representatives with your concerns. Council Directory

9. Are city council meetings and city council committee meetings open to the public?: Yes. Members of the public are welcome and encouraged to attend and offer public comments.

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Elections

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1. What are the requirements to run for City Council?: Candidates must be registered to vote. Candidates for the office of council member and council members must reside in the ward they represent.

2. What are the requirements to run for Mayor?: You must be a registered voter who lives in the City of Missoula to seek and hold the office of Mayor.

3. What are the requirements to run for Municipal Court Judge?: Municipal Court judges must meet statutory requirements in order to serve. [Check out the statute...]

4. How do I find out who has filed to run for City Council, Mayor, or Municipal Court Judge?: Contact the Missoula County Elections office at 406-258-4751.

5. Where do I vote?: Contact the Missoula County Elections office at 406-258-4751.

6. How do I request an absentee ballot?: Contact the Missoula County Elections office at 406-258-4751.

7. What is the deadline to request an absentee ballot?: Contact the Missoula County Elections office at 406-258-4751.

8. What are the election results for the City election?: Contact the Missoula County Elections office at 406-258-4751.

9. Where are the city limits?: Visit the city ward map.

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Engineering

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1. Do I need a permit to build a new fence?: If you want to build a fence within five feet of the public right-of-way, you must obtain a fence permit from Development Services. If you need more information, call (406) 552-6630 or view the codes and download the application at our Fence Permits Page

2. What sidewalk maintenance must property owners do?: Property owners are responsible for the maintenance of the sidewalks adjacent to their property. This includes removing snow, ice, and debris by 9:00 AM following a snowfall event. In addition to snow removal, owners are responsible for repair or replacement of hazardous/deteriorated sidewalk in front of and adjacent to their property. To report a sidewalk that has not been cleared or one that is a trip hazard, call (406) 552-6630. Missoula Municipal Code 12.16

3. Do I need a permit to repair an existing fence?: If 50% or more of an existing fence is going to be repaired or replaced and is within five feet of the public right-of-way, you must obtain a fence permit from the Development Services. For more information, call (406) 552-6630 or view the codes and download the application at our Fence Permits Page.

4. When do I need an ADA Permit?: These permits may be required as part of a building permit for multi-family homes or commercial buildings and can be obtained at Development Services. Prices are listed on the current Fee Schedule

5. When do I need a Grading Permit?: These permits may be required as part of a building permit, depending on the grade of the lot, and can be obtained at Development Services. More information can be found under Grading, Drainage, and Erosion Permits.

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Events

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1. Are school tours available?: Yes. Instructors regularly use the cemetery for educational. The cemetery can conduct group tours that may at times include a limited number of storytellers, however, guidebooks are available for self-guided tours.

2. Can walking / running groups use the cemetery?: Yes. The grounds are open daily from 8:00am - dusk. All roads throughout the cemetery are paved. The cemetery is a beautiful, quiet, and safe place to walk, run, or stroll. Special accomodations can be made for marathon events when possible.

3. Is filming allowed in the cemetery?: Yes. Please stop at the office to give information on the type of filming that will be done and its intended use. The cemetery board of trustees asks that discretion is used when filming monuments.

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Finance SID’s

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1. What is an Special Improvement District (SID): Special Improvement Districts (SIDs) serve two primary functions. The first is the creation of some form of infrastructure, such as sewer lines or roads. The second is for the maintenance of some facility or service the City provides, such as street lighting.
SIDs are created by action of the City Council. First, a resolution of intent is passed and advertised in the newspaper. This notifies the people who will be effected by the SID. Citizens have the opportunity to protest and make public comments. If the protest hasn't been sufficient to cancel the project a final resolution is passed.
For more information regarding SIDs, please contact (406) 552-6111

2. How are the costs determined and how are they assessed?: The costs are distributed across the properties benefiting from the new infrastructure or maintenance (the district). State law allows the distribution to be done on the basis of the area of each parcel in the district, the assessed value of each parcel, number of parcels, front footage of each parcel bordering a street, or a combination of these methods.Selling bonds that are paid off over a period of up to 20 years pays for the costs of the improvements or maintenance. The City in turn assesses the parcels in the district to generate the money needed to pay off the bonds. The interest rate charged by the City is the average interest rate payable on the outstanding bonds, plus up to 1% to cover the administration costs. The assessment appears on the property owner's yearly property tax bill, which is mailed in October. The first half is due by November 30 and the second half is due by May 31 to avoid penalty. If you want to pay off your assessment, please contact the City Finance Office at (406) 552-6111 or 552-6119 for the amount. Having your parcel number is helpful, but not essential.

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Financial - General Business License

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1. Who needs a City of Missoula General Business License?: Anybody selling goods or merchandise within the City limits and anybody providing a service within the City limits, or residing within the City limits and operating a business out of their home will need a City of Missoula business license.

2. I work out of my home, do I need a City of Missoula Business License?: Yes. Home based businesses, or any business that is located within the City limits is required to obtain a City of Missoula business license. This type of business is considered a “Missoula Based Business” even if all of your business is conducted outside the City limits, this includes web based businesses. If your business grosses less than $6,000 annually an exemption affidavit will need to be filled out and approved by the Office of Planning and Grants.

3. What are the fees and how are they calculated?: PLEASE SEE FEE SCHEDULE BASED ON TYPE OF GENERAL BUSINESS LICENSE YOU ARE APPLYING FOR. FTE is calculated by taking the number of hours worked in 1 week and divided by 40, or by the number of hours worked in 1 year divided by 2,080, and round up. Each owner counts as 1 FTE.

4. What is required for a home based business?: A business license application will need to be completed and submitted to the Finance Department, preferably in person, and the fees collected. After the fees are collected the applicant is routed to the Office of Planning and Grants. The Office of Planning and Grants requires a Home Occupation Application to be filled out and reviewed prior to signing off on the business license. Upon approval from the Office of Planning and Grants the application is returned to the Finance Department and the business license is issued.

5. What is required for a City of Missoula General Business License in a commercial location?: A business license application needs to be submitted to the City of Missoula Finance Department. The application will be internally routed to 4 or 5 different departments (depending on if business is serving food): Office of Planning and Grants (to check to see if zoned properly, and any landscaping issues), Fire Department (ensure safe escape routes in case of a fire, etc), Health Department (if serving food, you may need Food Purveyors License), Engineering Department (ADA and parking spaces) and the Building Department (safety of the building and the public that enters the building, check for a Certificate of Occupancy). Upon approval from all departments the business license will be issued.

6. Who needs a background check and why?: A $42.00 background check is required by any person(s) going into private residences or onto their property. In addition, the following businesses are required to obtain a background check: boiler-room operations (telemarketers / fund raisers telephone solicitation owners, full time & part time EE’s), elder care, chimney sweepers (owners, full time & part time EE’s) door to door (for profit) sales/solicitation (owners, full time & part time EE’s), housekeepers/janitorial – commercial and residential (owners, full time & part time EE’s), seminar / tradeshows, tree trimming and spraying (owners, full time & part time EE’s), video inventorying (owners, full time & part time EE’s) and mobile/itinerant vendors. Locksmith business: (owners, full time & part time EE’s)
1. Pay background check fee at the City of Missoula Finance Department.
2. An application must be submitted to the City police department for each employee
3. Provide two classifiable sets of fingerprints (included in background fee)
4. Be approved by Chief of police
The purpose of the background investigation is to make sure that you do not have a criminal background that would be detrimental to the general welfare of the City of Missoula and its inhabitants.

7. Are the General Business Licenses renewed annually?: Yes. Invoices are mailed out during the third or fourth week in April of every year.

8. What happens if I do not renew my City of Missoula General Business License?: Failure to renew your City of Missoula General Business License by June 30 will result in an accumulation of penalty fees; 25% starting July 1, 50% as of August 1, 100% as of September 1. If your business license is not renewed by October 1 the business will be turned over to the City of Missoula Attorney’s office for conducting a business without a current City of Missoula business license.

9. Is the business license fee prorated?: No

10. Can I open in my commercial location before I receive the business license?: A Certificate of Application will be issued for 90 days. This will allow for the time it takes to process the application through internal routing. You may operate the business if the building or space that the business is occupying has obtained a Certificate of Occupancy or a Temporary Certificate of Occupancy. If the building or space the business is occupying does not have a Certificate of Occupancy or a Temporary Certificate of Occupancy the City does not authorize the business to be open. Please note: this is only valid if the Temporary Certificate of Occupancy is not expired. If there are any problems with the building you will be notified in writing and given 30 days to correct the problem.

11. What happens if I have moved locations?: If your business has moved to a new location a new business license application will need to be completed and a fee (see change of location fee schedule) and routed according to the space that you move to. For example; If your business moved to another commercial location the application will be routed commercially (internally). If the business moved to a residence, the owner will meet with the Office of Planning and Grants and fill out a Home Occupation Application.
***OUR MAIL IS NOT FORWARDED! YOU MAY MISS THE RENEWAL INVOICE***

12. How do I close my business?: In order to close a City of Missoula business license, written permission is required. The business license will not automatically be closed after the expiration date. It is the business owners responsibility to contact the City of Missoula Finance Department and properly close the business license.

13. What if I close my business and want to reopen it within the same year?: If your business license is closed and reopened within the same year your business is subject to penalties for non-renewal.

14. What is the business license fee used for?: The business license fee is used to defray the expense of issuing the licenses, the costs of inspection, regulation and control of businesses in the City of Missoula and for the general welfare and protection of all the citizens in the City of Missoula.

15. Why do I need a City of Missoula Business License?: It is the law. If caught conducting business without a City of Missoula business license within the City limits, you can pay up to a 100% penalty and/or be fined up to $500.00 a day for everyday that you were conducting business.

16. If I want to sell items on the street/parking lot what is required?: A City of Missoula General Business License is required. To receive the license you will need to meet with 5 to 7 different departments: Office of Planning and Grants (information about where you can and cannot set up, and check a site plan); Fire Department (if you are serving food, hot or cold) Health Department (if you are serving food you may need a Food Purveyors License); Parking Commission (information about where you can and cannot set up); Engineering Department (information about where you can and cannot set up, and check a site plan); Parks and Recreation (if you plan on setting up in any City of Missoula Parks); Police Department (background check). Once all signatures are obtained and approved by the Police Department the license will be issued. See also Mobile/Itinerant Vendor FAQ.

17. What if I have an “Organized Street Vendor/Market” (similar to the Farmers Market and Saturday Market), what is required for that license?: You would need to obtain a City of Missoula General Business License. To receive the license you will need to meet with 5 to 7 different departments: Office of Planning and Grants (information about where can and cannot set up, and check site plan); Fire Department (if you serving food, hot or cold) Health Department (if you are serving food you may need a Food Purveyors License); Parking Commission (information about where you can and cannot set up); Engineering Department (information about where you can and cannot set up and check a site plan); Parks and Recreation (if the business is planning on setting up in any City of Missoula Parks). Once all signatures are obtained the license will be issued.
The license fee for market events such as the People’s Market, Hellgate Rendezvous, Southgate Mall Arts and Crafts Fair(s) or similarly organized markets shall be $18.25 annually per booth/table/slot. The event organizer (market master), oversight agency or management group shall acquire these licenses for such vendors up to a maximum $1,775.00 per year for the organized event(s). Any vendor desiring to market their products(s) outside of the confines of the above specified markets will be required to purchase the standard mobile/itinerant vendor license priced at $72.00 per year minimum. The event organizer will be required to keep a log containing the names and addresses of the daily participants for each market session. (MMC

18. If I want to open a Second hand or Pawn shop what is required?: You would need a City of Missoula General Business License. This business license is routed as a commercial business. The owner will need to obtain signatures in person from the Office of Planning and Grants (make sure that the location selected is zoned for a Pawn/Second hand stores) and the Police Department (no background check required but you must meet with the Police Department for other guidelines). The application will be internally routed to obtain the signatures for the Fire, Engineering and Building Departments.
In addition to the general business license fee, there is an additional $117.50 fee for the additional resources needed to regulate this type of license.

19. What if I own a business that, on premise, has Devices that Depict Sexual Activities?: You would need a City of Missoula General Business License. This business license is routed as a commercial business. The owner will need to obtain signatures in person from the Office of Planning and Grants (make sure that the location selected is zoned for this type of an Adult Store) and the Police Department (no background check required but you must meet with the Police Department for other guidelines). The application will be internally routed to obtain the signatures for the Fire, Engineering and Building Departments. In addition to the general business license fee, there is an additional $310.00 fee for the additional resources needed to regulate this type of license.

20. If I need a background check and work out of a commercial location, how is my application routed?: The applicant will need to obtain signatures in person from the Office of Planning and Grants (make sure that the location selected is zoned for this type of business) and the Police Department (for the background check). The application will be internally routed to obtain the signatures from the Fire, Engineering and Building Departments. Once the application is routed and approved by all departments including the Police Department, the license will be issued.

21. If I want to sell items on the street/parking lot what is required?: A City of Missoula General Business License is required. To receive the license you will need to meet with 5 to 7 different departments: Office of Planning and Grants (information about where you can and cannot set up, and check a site plan); Fire Department (if you are serving food, hot or cold) Health Department (if you are serving food you may need a Food Purveyors License); Parking Commission (information about where you can and cannot set up); Engineering Department (information about where you can and cannot set up, and check a site plan); Parks and Recreation (if you plan on setting up in any City of Missoula Parks); Police Department (background check). Once all signatures are obtained and approved by the Police Department the license will be issued. See also Mobile/Itinerant Vendor FAQ

22. What if I have an “Organized Street Vendor/Market” (similar to the Farmers Market and Saturday Market), what is required for that license?: You would need to obtain a City of Missoula General Business License. To receive the license you will need to meet with 5 to 7 different departments: Office of Planning and Grants (information about where can and cannot set up, and check site plan); Fire Department (if you serving food, hot or cold) Health Department (if you are serving food you may need a Food Purveyors License); Parking Commission (information about where you can and cannot set up); Engineering Department (information about where you can and cannot set up and check a site plan); Parks and Recreation (if the business is planning on setting up in any City of Missoula Parks). Once all signatures are obtained the license will be issued. The license fee for market events such as the People’s Market, Hellgate Rendezvous, Southgate Mall Arts and Crafts Fair(s) or similarly organized markets shall be $61.00 annually per booth/table/slot, with a minimum fee of $244.00. The event organizer (market master), oversight agency or management group shall acquire these licenses for such vendors up to a maximum $2,500.00 per year for the organized event(s). Any vendor desiring to market their products(s) outside of the confines of the above specified markets will be required to purchase the standard mobile/itinerant vendor license priced at $108.00 per year minimum. The event organizer will be required to keep a log containing the names and addresses of the daily participants for each market session. (MMC 5.08.030 § 2)

23. If I want to open a Second hand or Pawn shop what is required?: You would need a City of Missoula General Business License. This business license is routed as a commercial business. The owner will need to obtain signatures in person from the Office of Planning and Grants (make sure that the location selected is zoned for a Pawn/Second hand stores) and the Police Department (no background check required but you must meet with the Police Department for other guidelines). The application will be internally routed to obtain the signatures for the Fire, Engineering and Building Departments. In addition to the general business license fee, there is an additional $310.00 fee for the additional resources needed to regulate this type of license.

24. What if I own a business that, on premise, has Devices that Depict Sexual Activities?: You would need a City of Missoula General Business License. This business license is routed as a commercial business. The owner will need to obtain signatures in person from the Office of Planning and Grants (make sure that the location selected is zoned for this type of an Adult Store) and the Police Department (no background check required but you must meet with the Police Department for other guidelines). The application will be internally routed to obtain the signatures for the Fire, Engineering and Building Departments. In addition to the general business license fee, there is an additional $310.00 fee for the additional resources needed to regulate this type of license.

25. If I need a background check and work out of a commercial location, how is my application routed?: The applicant will need to obtain signatures in person from the Office of Planning and Grants (make sure that the location selected is zoned for this type of business) and the Police Department (for the background check). The application will be internally routed to obtain the signatures from the Fire, Engineering and Building Departments. Once the application is routed and approved by all departments including the Police Department, the license will be issued.

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Fire Department

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1. My insurance company needs to know my Fire Protection Class Rating. What is it?: The City of Missoula was notified that as of September 1, 1999, we have been upgraded to a Class 3 Rating, up from a Class 4 Rating by the Insurance Services Office (ISO). The classification is only based on businesses and residences located within the City limits. This rating is determined by ISO by evaluating water supply, the fire department, and the category of receiving and handling of alarms (through the 9-1-1 Center). For more information, call us at (406) 552-6210.

2. How can I reserve a Fire Department public meeting room?: Call (406) 552-6210 during business hours. Be advised there are some qualification requirements and general use guidelines for any group wishing to use our meeting rooms.

3. When is the outdoor burning season and how can I get a permit?: Outdoor burning begins on March 1st and usually runs through August 31st unless conditions determine otherwise. Missoula City residents must have one acre of land to obtain a burn permit. Burn permits will cost $5 this year and can be obtained on-line at www.burnpermits.mt.gov or at the City-County Health Dept. at 301 W. Alder during normal business hours. Burn Permit - Outdoor Burning / Bonfire

4. Do I need a permit for a bonfire?: Yes, outdoor burning such as bonfires requires a permit.
Burn Permit - Outdoor Burning / Bonfire

5. Does the Fire Department trade patches?: The Missoula Fire Department does not donate, sell or trade fire department patches or insignia at this time.

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Flowers

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1. Can I plant flowers on my grave?: The cemetery allows annual paid flower beds or boxes. Please register with the cemetery office. Flower beds and boxes information

2. What can I plant on my grave?: Plantings are restricted to annual flowers only. Perennials and shrubs are prohibited and will be removed.

3. Who maintains my flowers?

You do.

Flower Beds: The cemetery will dig ordered beds in the spring and clear the beds in the fall. Sprinkler irrigation provides the watering of the beds.

Flower Boxes: A local nursery maintains, plants, and delivers the boxes to the cemetery. The cemetery sets the boxes on the gravesites in the spring and removes them in the fall. Cemetery staff hand waters the boxes three times per week.

4. Is water for flowers available on the grounds?: Water is available at the faucets by the office. Please bring a container to transport your water to your grave. The large spickets on the grounds are available only if the irrigation is running in that section of the cemetery.

5. What if my flowers are stolen?: Stealing flowers is a crime and those caught stealing will be charged. The cemetery makes every effort to be watchful for individuals removing items from graves. Families who place valuable items on graves do so at their own risk.

6. What if my flowers are damaged or die?: The most common cause of damage to flowers is from wildlife eating them. The second most common cause is weather. Families are responsible for the regular maintenance of their flowers. Please abide by the cemetery planting schedule.

7. What kind of decorations can I place on the grounds?: Glass is always prohibited and will be removed. Please review flower and decoration restrictions.

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Franklin to the Fort

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1. How old are the oldest sidewalks in F2F?: Built in 1913.

2. Why is Catlin Street so wide and zoned commercial?: It used to be a street car track. The city's street car barns were located where the Forest Service now has its Service Depot south of 14th Street.

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Human Resources

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1. I need information on the Low Income Energy Assistance Program (LIEAP), food stamps, welfare and Medicaid. Who should I contact?: Contact the Human Resource Council at 728-3710 or dial 211.

2. How do I find out about job openings?: The Missoula Job Service, Sunday Missoulian, postings at City Hall or Employment Opportunities on this website.

3. Can I submit an application for a position that is not open?: Applications are only accepted for currently open positions.

4. Can I submit my resume to keep on file?: Applications are only accepted for currently open positions.

5. I missed the application deadline, can I still apply?: The City only accepts applications that are received before the deadline.

6. How do I know when a job has been filled?: View Employment Opportunities or contact Human Resources M-F, 8:00 a.m. to 5:00 p.m.

7. Will I automatically be considered for other positions if I previously submitted an application?: Each position requires a separate job application.

8. How do I apply for a Firefighter or Police Officer position?: Employment Opportunities

9. Where can I get a copy of my W-2?: Contact Payroll at 552-6114.

10. Who do I contact to update my address and/or phone number?: Fill out an Employee Record Change and return to Human Resources.

11. What benefits are offered to City of Missoula employees?: City of Missoula Employee Benefits.

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Lower Rattlesnake

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1. Where can I find information about management of conservation lands (Mount Jumbo, Waterworks Hill, Greenough Park)?: There are periodic weed pulls, sheep grazing and trail maintenance. For more information go to Parks & Rec Open Space.

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Maps

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1. How often do the maps change?: Maps are updated monthly.

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Mayor

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1. How long has Mayor Engen served as mayor?: John Engen assumed office on Jan. 2, 2006 following a 2005 race that began with six candidates. He ran unopposed during the November 3, 2009 election and was re-elected for a second, 4-year term which began Jan. 4, 2010. John Engen is Missoula’s 50th mayor. Learn More...

2. How do I get an appointment to speak with the Mayor?: Call the main office number at (406) 552-6001 and discuss your meeting topic with the mayor's staff. Often times problems and concerns can be better handled by the departments who have direct oversight for the area of concern. Sometimes it may be appropriate to speak with your City Council representatives. The mayor's staff will help guide you through the process.

3. Who are my City Council representatives?: The City Council consists of 12 council members representing six wards (two for each ward). You need to determine in which ward you live by looking at the Ward Map. From there you can then contact your Council person.

4. I would like to speak to the mayor. What do I need to do?: Call (406) 552-6001 and speak to a member of the mayor's staff. Contact us...

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Meetings/Webcasts

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1. Do I need a special video player?: To enable the most effective streaming experience for all browsers and operating systems, please download and install Microsoft Silverlight. The software is free. Download Silverlight

2. The board whose meeting I want to watch isn't listed.: The City is implementing this new technology in stages. Initial roll out includes City Council, Council committees, Planning Board, Community Forum and Design Review Board. Additional boards will be added at a later date.

3. What are MP3s and MP4s?

These files provide a way to download the meeting audio or video onto your computer or mobile device and listen or watch the meeting offline.

The links to MP3s are the audio recordings of the meetings. This is a common format used by many MP3 players like iPODs, Zune, etc. You can right click on the link, save the file on your computer, load it onto your MP3 player, and listen to the meeting on the go.

MP4 files are the video files of the meeting. If you have a device that can play videos like a computer or iPAD, you can download the video (following the instructions above for MP3 files), save it on your device and play it.

4. How do I find out more about an agenda item?: Click the "History" link next to the agenda item. You will see search results with all the meeting videos, agendas, videos, other documents, votes taken associated with it.

5. How do I search meetings for information?: Enter key words in the search box, check the meeting types you want to search, select a date range, if you wish, and press the search button.

6. How do I share documents and video on my Facebook, Twitter, etc.?: Open the meeting you want to share, select an agenda item and click on the share button on the right. The system will generate a link you can copy, embed or allow you to e-mail the information.

7. How do I get notified when Council agendas and action summaries are posted?: Sign up to be notified of when Council agendas and action summaries are posted. Notify Me

8. How do I get notified when City Council committee meetings are scheduled?: Sign up for committee schedule notification. Notify Me

9. How do I contact the City Council?: You can contact the Council as a group or individually-- Visit their website

10. How do I contact the Mayor?: Contact the Mayor Website

11. Are meetings still broadcast on TV?: Yes. Meetings are broadcast on MCAT and are available to cable subscribers on Channel 11.

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Memorial Holiday

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1. Will the cemetery be open over the holiday weekend?: Yes. The cemetery will be open and available to assist you from 8:00am - 4:30pm daily on Saturday, Sunday, and Monday of the Memorial holiday weekend. The cemetery grounds are open daily from 8:00am - dusk year round.

2. What if I forgot where a grave is?: Come to the cemetery office and we will be happy to assist you.

3. Is water for flowers available on the grounds?: Water is available at the faucets by the office. Please bring a container to carry your water to your grave. The large spickets on the grounds are available only if the irrigation is running in that section of the cemetery.

4. What kind of decorations can I place on the grounds?: Glass is always prohibited and will be removed. Please review flower and decoration restrictions.

5. What if my flowers are stolen?: Stealing flowers is a crime and those caught stealing will be charged. The cemetery makes every effort to be watchful for individuals removing items from graves. Families who place valuable items on graves do so at their own risk.

6. How long will my decorations stay on the grave?: The cemetery grounds will be cleared of all decorations located outside of annual paid flower beds and boxes or in standard approved vases which are attached to monuments. Should you wish to keep your decorations, please return for them no later than the Sunday following Memorial Day. Current flower schedule.

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Missoula Municipal Code

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1. What is Missoula Municipal Code?: The code is a compilation of the city's ordinances or laws into titles, chapters, and sections, so they can be easily read and understood. Each section of the code is annotated with the ordinances that have amended it for historical reference.

2. How often is the code updated?: The City Clerk office updates the code when ordinances are effective. Ordinances are effective 30 days after adoption and passage, unless the ordinance provides a different effective date.

3. I need help finding a law.: Contact the City Clerk office at 406-552-6079.

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Municipal Court

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1. What court do I go to?: If you received a ticket from a city police officer (blue uniform), you need to appear in Municipal Court located at 435 Ryman on the first floor of City Hall. If you received a ticket from a sheriff's deputy or highway patrol (brown uniform), you need to appear in Justice Court located at 200 W. Broadway on the 3rd Floor of the County Courthouse Annex, across the hallway from the Sheriff's Department.

2. How do I contact small claims court?: Missoula County Justice Court deals with small claims totaling less than $3,000. Their phone number is 406-258-3470. Visit their website...

3. Where do I get a copy of a birth/death certificate?: Contact the Missoula County Clerk and Recorder's office. Their phone number is 406-258-4752 Vist their website...

4. Who do I talk with about getting a divorce?: Contact the Missoula County Clerk of District Court. Their phone number is 406-258-4780. Visit their website...

5. Who do I talk with about child support?: Contact the Missoula County Clerk of District Court Their phone number is 406-258-4780. Visit their website...

6. I've been assigned to perform community service. What do I do?: Contact the community service program at 2350 Mullan Road. Phone 406-541-9200.

7. How do I contact probation?: Call Missoula Correctional Services at 406-541-9200.

8. What holidays does the court observe?

The court and the city observe the following holidays:

New Year's Day—January 1st
Martin Luther King, Jr. Day—the third Monday in January
President's Day---the third Monday in February
Memorial Day—the last Monday in May
Independence Day—July 4th
Labor Day—the 1st Monday in September
Columbus Day—the 2nd Monday in October
Election Day—the 2nd Tuesday in November, even numbered years
Veteran's Day—November 11th
Thanksgiving Day—the fourth Thursday in November
Christmas Day—December 25th

If a holiday falls on a Saturday, the court observes it on Friday. If a holiday falls on a Sunday, the court observes it on Monday. All city offices, with the exception of Police, Fire and Wastewater are closed on holidays.

9. I've been ordered to complete a treatment program as part of my sentence. Can I have an extension to get enrolled or complete my treatment program?: You must appear before the judge and request an extension.

10. I've been assigned to complete a treatment program. Can I complete my court ordered treatment in another state?: Contact the court to obtain approval before enrolling in a treatment program out of state. You'll need to provide the court with the following information: The name address and phone of the program. Municipal court staff will send a referral to the program. The treatment program must be approved by the State of Montana and Municipal Court or it will not count toward completing the requirements the judge has ordered.

11. I think there may be a warrant out for my arrest. How can I get a warrant to go away?: Come in to Municipal Court immediately to resolve this matter. If there is a warrant out for your arrest and you have contact with law enforcement, you may be arrested and taken to jail.

12. I'm supposed to appear in court today, but I can't make it. Do I have to appear?: Yes. You must appear when required. Failure to appear is considered contempt of court, and the judge may issue a warrant for your arrest if you do not appear.

13. The judge ordered restitution to me. When will I get that money?: The court mails payments as it collects the money from the person ordered to pay restitution. An order of restitution does not guarantee that the court will be able to collect on your behalf.

14. The officer gave me a yellow ticket and told me it was a warning. Do I have to do anything?: If the officer handed you a yellow ticket, it is a ticket, not a warning. More information...

15. My driver's license was taken away. How do I get it back?: If your driver’s license was taken for possible suspension, you will need to fill out a license reinstatement form along with a $200 reinstatement fee and submit it to the State of Montana. This form can be picked up at the Municipal Court Clerk’s office. The Court does not grant you a reinstatement, this must come from the State of Montana, submitting the form and fee does not guarantee a provisional license.

16. Do I have to accompany my child to court?: Yes. Parents or legal guardians must accompany minors (under the age of 18) for all criminal offenses including MIP (minor in possession of alcohol), theft, vandalism etc. Parents do not have to accompany their child on traffic violations.

17. How do I get copies of records from the court?: You must fill out a record search form. There is a $5 fee for a record search. The first two pages of copies are free, and $.25 is charged for each additional page.

18. What are the court's surcharges used for?: Surcharges are state mandated and are used to purchase court technology, police academy training, and the crime victim compensation fund.

19. What do I do if my ticket has been sent to collections?: Pay your ticket as instructed in the collection notice you received. Once a ticket has been sent to collections, the court no longer collects the payments. You must make arrangements with the collection agency for payment.

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Neighborhood

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1. What neighborhood council do I live in?: Visit our neighborhood council map to find out what council you are in. Visit the map...

2. How do I contact my neighborhood council?: Visit the My Neighborhood webpage and click on your Neighborhood Council. My Neighborhood

3. When/where does my neighborhood council meet?: Neighborhood Councils meet at various times and places. If any meetings are planned, you can find them at My Neighborhood

4. How do I throw a block party?: Contact the Police Department to request street use permit. More information...

5. How can I reserve a City park or park pavillion?: Contact the Parks Deparment. Note: Each Neighborhood Council may reserve a park facility, free of charge, one time per year. Parks and picnic shelters information

6. How do I sign up to receive neighborhood and City digests?: Visit Notify Me to sign up to receive minutes for Neighborhood Councils. Notify Me

7. What type of volunteer opportunities are available at the city?: Neighborhood Councils: E-mail Jane Kelly, the Neighborhood Liaison
Parks and recreation: E-mail Jason Pignanelli at the Parks and Recreation Department
Police Department: Visit the Police Department's Volunteer page

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Parking Commission

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1. Where can I park?: The public can park at any available meter, being careful to note the time limit (i.e. 30 minutes, two hours, 10 hours, or handicap). Inquire about monthly leased spaces at the Parking Commission's office during office hours. Please refer to the Parking Areas link.

2. Where do I pay my parking ticket?: Individuals may pay for a parking ticket by mailing it in using the envelope provided or dropping it into a night deposit box located just outside the main door of the Parking Commission's offices at 128 W. Main Street. A drop box is also available at the Finance Office window in City Hall. The Missoula Parking Commission also accepts payments over the phone using Visa or MasterCard, credit or debit cards.
If you have questions regarding your ticket, please call the office at (406) 552-6250 during office hours.

3. How do I obtain a permit for commercial, special services, handicap, loading zone, meter bags, and the Residential Parking Permit Program?: All the above permits require an application to be filled out, so it is necessary to come down to the Parking Commission's office to complete it.

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Police

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1. What will happen if I contact the Missoula Police Department about being sexually assaulted?: For a comprehensive answer, please follow this link.

2. How do I report my child as a runaway?: The parent or legal guardian must come to the station and fill out/sign our Juvenile Status Offense Form. If you are a guardian that we haven't interacted with much in the past, we may ask for proof of guardianship. We are located at 435 Ryman, and we are open 24 hours a day, 7 days a week.

3. How do I pay a traffic ticket or fine?: If the ticket was issued by a Missoula city police officer (blue uniform), pay the ticket at the Missoula Municipal Court, City Hall, 435 Ryman, Missoula, MT 59802. If the ticket was issued by a County sheriff or the highway patrol (brown uniform), pay the ticket at the Missoula County Justice Court, Missoula County Courthouse, 200 W. Broadway, Missoula, MT 59802.

4. Can I store my vehicle on the street?: It is not legal to store a vehicle on a city street for more than five days or 120 hours. This includes boats as well as travel or utility trailers. State Law

5. How do I report a stolen bicycle?: Please come down to the police department, 24 hours a day, seven days a week, and fill out a stolen bike card. If you have a serial number, or the bicycle is licensed with the City of Missoula, bring that information with you. City ordinances do require bicycles ridden in the city limits to be registered. more...

6. What do I do if someone is forging my checks?: We have Forged Check Procedure forms for you to fill out down at the police station. We are available 24 hours a day, seven days a week. We also require signed and notarized affidavits from your bank, as well as photocopies of the front and back of the checks. Form

7. Can I advertise my vehicle for sale on a city street?: It is illegal to park a vehicle on a city street for sale. City Ordinance

8. I've been involved in a very minor vehicle crash. Do I still need to report it?: Yes. However, if there were no personal injuries and the amount of property damage is less than $500, you can use the MHP 'White Form' to self-report the accident. MHP White Form

9. Whom do I talk to about child support?: Contact the Missoula County Clerk of District Court. Their phone number is 406-258-4780.

10. How do I make a formal complaint?: You can come down to the police department or fill out this form online. Complaint Form

11. How does the Missoula Police Department employee complaint system work?: We take all valid complaints against our employees seriously. Please read this informational sheet which explains our policy in detail. Complaint Policy

12. I have a vehicle I no longer want. What can I do with it?: If you own the vehicle, contact the Missoula City-County Health Dept at (406) 258-4755 ext 3372 to request removal of the vehicle; sign ownership over to the Junk Vehicle Program and they will take it away at no cost to you. Vehicles in any condition or state of repair may be removed by this program

13. What do I do if I'm pulled over by a Missoula Police Officer?: This page should help you understand what to expect when stopped by Missoula Police. More...

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Public Art

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1. How do I find out about Public Art Committee art calls?: Periodically the Public Art Committee seeks artists to design and construct artwork for public buildings and grounds. Follow the link to learn about art calls and to sign up to receive email notifications of future art call notifications. Art calls...

2. I'm interested in Public Art, should I attend a PAC meeting?: Yes, as a member of the community, you're welcome to attend meetings held by the Public Art Committee. Upcoming meeting announcements are published in the Events Calendar, although the meetings are generally held on the third Tuesday of the month. Contact the Mayor’s Office at (406) 552-6001, or email the Public Art Committee at publicart2@ci.missoula.mt.us for additional information. Event Calendar...

3. What are the objectives of the Percent for Art Program?: - Develop a public art program that is unique to Missoula.
- Increase the understanding and enjoyment of public art by Missoula residents.
- Invite public participation in the interaction with public spaces.
- Provide unusual and challenging employment opportunities for artists.
- Encourage collaborations between artists and architects, and artists and engineers.
- Support artist participation on design teams for planning public projects.
- Encourage a variety of art forms: temporary and permanent, object and event, single or dispersed locals.
- Spread commissions among a wide number or artists and strive for overall diversity in style, scale and intent.

4. I have a business and would like to have some public art at my business location. Can the Public Art Committee provide guidance or funding?: The Public Art Committee is available to provide guidance to the private sector in developing a public art project. Although the Public Art Committee has no standing budget, the Committee has worked hand-in-hand with the private sector to develop public-private partnership projects.
View public art...

5. I have a public art idea – can the Public Art Committee help me?: Anyone can present a project idea to the Public Art Committee. The Committee may provide guidance in varying degrees or may vote to implement the project based on available resources.
Public Art Committee...

6. How are public art projects funded?: Public Art projects are funded by the Percent for Art program. The Percent for Art Ordinance establishes that one percent (1%) of construction costs on city-owned buildings and spaces be set aside for the creation and maintenance of public art. Private donations may also be received. Percent for Art Ordinance...

7. How does the Public Art Committee decide who is eligible for art calls?: The Public Art Committee has three methods of determining eligibility. All artists are invited to respond to open art calls. At times open art calls are limited to a specific area. Limited art calls are open to a limited number of artists who have been invited to participate based on their expertise in a desired area. Lastly, a completed artwork may be purchased.
More...

8. How does the Public Art Committee select artworks?: The Public Art Committee establishes a selection committee that includes representation from the PAC, and when applicable, the selection committee may be comprised of representatives from City Departments, public agencies, public and/or private donors, business and/or neighborhood representatives, or a project architectural group. Receive art call email notifications...

9. What does the Public Art Committee do?: The Public Art Committee endeavors to develop a collection of public art that is of the highest quality, that encompasses a broad aesthetic range reflecting the City and the minds of its citizens, improves the quality of life in the area, accessible to all individuals, and is a source of pride to all residents. The Public Art Committee seeks to develop the Percent for Art Program and the associated collections in such a way so that it is intimately integrated into the fabric of the City of Missoula and reflects a broad range of community input and involvement by artists and art professionals. The Public Art Committee is responsible for reviewing, advocating, and developing public art projects in the public domain for the City of Missoula. It develops a formal structure in which to create, develop, and maintain public art as well as further public accessibility to the arts. Percent for art ordinance...

10. What is the percent for art ordinance?: An ordinance creating Chapter 2.94 of Missoula Municipal Code entitled “Public Arts” established a Percent for Art program to include works of art within certain city projects, set procedures to commission and select public art, requiring 1% of eligible construction costs of City capital improvement projects paid wholly or in part by the City of Missoula to construct or remodel any public or city building, structure, park or any portion thereof to be allocated for public art and providing a funding source for ongoing maintenance of Public Art and prescribing and procedure for deaccession of public art. Ordinance 3221

11. When was the Missoula Public Art Committee started?: The Missoula Public Art Committee was started in 1985 by Mayor John Toole as a committee designated to review, advocate and develop public art projects in the public domain for the city of Missoula. It was reaffirmed on December 23, 2002 as a standing city committee.

12. What is the selection criteria for artwork?: The selection criteria changes with each project. In general, the Public Art Committee expects that artwork be of the highest quality in both concept and execution, while recognizing public safety and durability. The Committee encourages proposals that balance the artistic design in the artwork with the setting of the designated area. When developing proposals, artists typically consider specific themes, the design aesthetics of an associated building, the traffic flow and use of the building and/or site. Learn more...

13. Where can I learn more about the Public Art Committee?: View current information, minutes, and agendas. Learn more...

14. Where can I view public art on The University of Montana campus?: Preview campus art on UM's interactive web map. Select the Art theme button when you land on the page and begin viewing the artwork by clicking the icons. Look for the More Maps tab to view a complete campus map that can be downloaded or printed. Interactive map link...

15. Who is on the committee?: The Public Art Committee consists of nine members serving four-year terms. Members are selected because of their expertise in historical preservation, visual arts, architecture, or affiliation with a local business association or public entity. Six members are appointed by the Mayor with the advice of the Public Art Committee, two members appointed by the City Council and one member a member of the Missoula City Council. Learn who is currently serving on the committee...

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Public Works

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1. How do I report a missing or burned out street light?: Streetlights in Missoula are replaced and maintained by Northwestern Energy. You can call them at 1-888-467-2669 or send an email to custserv@northwestern.com. If you need to report a burned out bulb in a traffic signal, please contact the Communications Shop.

2. Water billing or summer sprinkling questions: In Missoula, water is a private utility. Please contact Mountain Water at (406) 721-5570. Mountain Water

3. Who picks up garbage in Missoula?: In Missoula, garbage is a private utility. Please contact Allied Waste at (406) 543-3157 for service. Allied Waste

4. Who picks up dead animals by the road?: Allied Waste removes animal carcasses. They can be reached at (406) 543-3157.

5. Is my property connected to the City Sewer system?: Click on the Parcel Address Sewer link and enter your street address or SUID (tax identification) number to check whether your property is connected. Parcel Address Sewer

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Sewer Bills

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1. How do I start/stop my sewer services?: Contact the City of Missoula Sewer Utility Billing Department ASAP (406)552-6119/6111

2. Are new sewer accounts pro-rated?: Sewer use fees will be prorated for new accounts opened during a regular billing period. Because sewer use fees for commercial accounts are billed based on water consumption, an average of a similar use of similar size will be used to estimate the sewer use fees until a full six months of water consumption is available.

3. When is my sewer utility payment due?: Payments are due 30 calendar days after the billing date

4. What is the Administrative Charge on my sewer bill?: The administrative charge is for the fixed costs for billing the sewer accounts, account maintenance, and the ongoing fixed costs at the Wastewater Treatment Plant.
For further information, please call 406-552-6119 or refer to City of Missoula Resolution Number 7622.

5. Can I request my sewer bill for a specific date or cycle?: Contact the Utility Billing Department at 406-552-6119 or 406-552-6113.

6. How often am I billed for sewer?: Accounts are billed semi-annually on January 1st (for the months of January through June) and on July 1st (for the months of July through December) of every year. Property owners whose annual bill exceeds $1,000.00 may request in writing to the City of Missoula Finance Department-Sewer Billing that they be billed on a quarterly basis, and must be received at least two months prior to the next semi-annual billing date of either January 1 or July 1.
Water consumption records shall continue to be updated on an annual basis as is the current practice. The bill shall be divided into four equal bills rather than the current two semi-annual bills with the exception that the fixed charge per billing will be included on each of the two additional bills to be invoiced. The billing dates for the quarterly billing shall be January 1, April 1, July 1 and October 1 of each calendar year.

7. Why are sewer use fees assessed? Who pays for it?: The City of Missoula bears the responsibility of maintaining all the public sewer mains, which is why sewer use fees are assessed to property owners throughout Missoula. The City is also responsible for keeping the treatment plant repaired, improved and operating properly for all current and future users. The sewer use fees are paid by property owners and is the funding source that secures its portion of the sewer main and assures that your property has sufficient properly functioning capacity at the treatment plant.

8. My property is not connected to the public sanitary sewer system, why am I assessed a sewer use fee?: In accordance with City of Missoula Ordinance No. 2644, Section 13.08.050-
The City is obligated to maintain your property’s portion of the main and treatment plant whether the property has made a physical connection or not. It costs the same amount to maintain the main and treatment plant for each property, whether its buildings are connected or not. Not only does every citizen directly benefit from the installation and existence of a municipal public sanitary sewer, but it would not be practical to install a municipal sanitary sewer system for only those who chose to tap into it and exclude those who had not yet actually tapped into it. In the early 1980’s, the Montana Public Service Commission unanimously ruled in favor of the City of Missoula being able to assess sanitary sewer use fees against unconnected properties that have water service or a well connecting to a building and thus are capable of producing sewage and are adjacent to or abutting the municipal sewer lateral line, but are not yet connected to the sewage system

9. My property is vacant, are sewer use fees still assessed?: Sewer use fees will be assessed on vacant property because the City is responsible for maintaining the sewer main and treatment plant to assure that sewer service is always ready and available whenever you need it. The only exceptions are: (1) if the sewer is capped off or (2) if the sewer producing building is demolished then sewer use fees are cancelled.

10. I thought I was already paying for sewer services through my SID?: No, your Special Improvement District (SID) pays for costs to install the sewer main adjacent to your property. Sewer connection fees pay to have the building connected to the sewer main and are paid at the time of connection. The sewer use fee (billed separately) pays for the use and maintenance of the sewer lines.

11. Where do I pay my sewer bill?: a. In Person-Cash, Check or money order, Credit Card-no additional charge for Credit/Debit Cards (2nd floor of City Hall)or mailed to the City of Missoula, Utility Billing Department, PO BOX 31236, Billings, MT. 59107-1236. Please make checks payable to City of Missoula.
b. Over the phone-Credit/Debit 406-552-6119/6111
c. Online- check and ACH/debit payments go to: http://billpay.ci.missoula.mt.us/

12. Does the City have a service that will automatically charge my credit card each month for payment on my utility account?: No, Not at this time.

13. What happens if my account goes past due?: Payments are due 30 calendar days after the billing date. A 1% penalty will be applied to all past due balances the first of each month. Late notices are not mailed. Pursuant to Section 7-13-4309 M.C.A. sewer use fees prior to July 1 each year, if not paid by August 15, will be levied as a tax against the property to which sewer service is furnished. Pursuant to state law, a city may, in addition to pursuing the collection of sewer assessments as a tax, bring suit in a court of competent jurisdiction to collect the amount.

14. Can my account be transferred if I move from one home to another within the City?: No, you will need to close out one account and reopen another account with your new property address.

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Stories & Stones

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1. Wanted: Family Histories and Photos

Everyone has a story to tell so let us offer you a way to preserve that history.

The history of Missoula Cemetery continues to grow as life stories of the many interesting people in the cemetery are compiled. Anyone who has friends, relatives, or has researched individuals buried here is encouraged to submit information, photos, or family tree lineages that may be used on this site.

Authors and historians are constantly in quest of social histories. In addition, we have dozens of requests each year from family genealogists looking for information about specific individuals or for clues that might help establish lost branches of their family. Your information may be just the clue they are seeking.

We thank you for allowing ust to be a part of your family history through story sharing.

To contribute information or join in storytelling, please contact Mary Ellen Stubb at (406)552-6070 or mstubb@ci.missoula.mt.us

Please note: All information submitted becomes public record and the information source is noted on the site.

2. Can I tell my family history?: Of course! Cemetery staff works with families to gather a written history that will be included in the tour guidebook. Families are welcome to participate in tours by telling their family histories in ways that are meaningful to them and informative to the public.
Please contact: Mary Ellen Stubb (406)552-6070 or mstubb@ci.missoula.mt.us

3. What information is needed to tell my history?: The histories can be as detailed as you wish. The more detailed information on dates/events in their life, family reminiscences, photos, and family lineage the more people are able to form a personal connection to the life story.

4. My family story isn't "important enough" to tell.: Each one of us lived a full life therefore each one of us has a life story that is equally important to tell. This is an opportunity to make sure your family member's life story is not forgotten with time. Give your family member a face in Missoula's history.

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Streets

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1. When will my leaves be picked up?: We pick up leaves only once a year during November and December weather permitting. Please see our leaf collection schedule. Leaf Collection Schedule

2. When will my street be cleaned?: Our annual street cleaning program begins in April and goes through July. Residential Streets are swept two times per year. Please see our street cleaning schedule. Street Cleaning Schedule

3. Do you pick up leaves during street cleaning?: No we do not. Please do not put any leaves, branches or grass clippings into the street. Our annual leaf collection program begins in November.

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Traffic Services

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1. Can I have a stop sign installed on my corner?: There are very strict requirements the City must follow in order to install a stop sign. Usually, residential areas will not meet these criteria. A better solution in residential areas is for neighborhood traffic calming, which is the installation of physical devices, which force traffic to drive more slowly in residential areas.
For more information, call us at (406) 552-6372. Traffic Calming

2. I need a "Slow Children at Play" sign in front of my house. Will the City install one?: These signs are not recognized in the manual the City must follow when installing traffic control devices. These types of signs are particularly ineffective to solve the conditions usually associated with this request; traffic calming is a much more effective way to deal with this condition.
For more information, call us at (406) 552-6372. Traffic Calming

3. How can I get my neighbor to trim the hedge on the corner so I can see traffic?: If you notify the City of the problem and its location, the City will send a notice to the property owner requiring the hedge be cut and maintained in compliance with City ordinance. To request an inspection, please call Development Services at (406) 552-6630. Hazardous Vegetation

4. Can I get a sign for handicapped parking in front of my house?: Yes, all you need to do is to send a letter with this request to Traffic Services along with a note from your doctor stating that you are handicapped and a rough map of the area you would like designated. The location will be reviewed. If there is a conflict with your chosen location, a compromise solution will be arranged. The sign will be installed at no charge to you.
Traffic Services can be reached at:
1305 B Scott St.
Missoula, MT 59802
Ph: (406) 552-6372.

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Traffic Signals

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1. How do traffic signals work?

There are three basic types of traffic signals:

Pre-timed: The signal serves each phase of traffic without sensing any traffic at the signal.

Semi Actuated: The main flow of traffic won’t sense any traffic, but the side street senses cars.

Fully Actuated: All phases of traffic sense cars and the signal cycles on demand. The controller is programmed for minimum and maximum green times. The green phase of traffic will terminate in two ways: The green phase served its maximum time, or the phase gapped out (excessive amounts of time between cars).

2. How does a traffic signal sense cars?: When a signal is installed, multiple 6' by 6' coils of wire are placed under the road surface. These wires are connected to the controller equipment. A small electrical signal is present on the wires and when a vehicle drives over the loops it changes the inductance value on the wire. This change of inductance is recognized as a vehicle presence and the controller acts accordingly. Vehicles should always stop at the white stop bar painted on the road. This is where the last loop in your lane is located. Usually there are multiple loops per lane in order to achieve good vehicle detection. Loops can also count vehicles.

3. Why do some lights stay green when there are no cars present?

If the signal was designed to operate as a pre-timed or semi actuated signal, it could rest green until the controller allows the next phase to go green.

Sometimes the loop wires become damaged and the signal controller will interpret the damaged wires as a vehicle call. This will hold the phase green for the maximum amount of seconds programmed into the controller.

If a pedestrian push button has been damaged or jammed so the button can't release, the signal will serve the pedestrian call every cycle. This will cause the signal to stay green while it serves the pedestrian call.

If the signal is running in a coordinated string of traffic signals, it will hold green in order to maintain its coordination with the other signals.

4. How does a fire truck change the lights to green?: Most fire engines in Missoula have a high frequency strobe light that is mounted on top of the engine. The controller equipment at the signal has a directional detector that sees the engine coming. The controller equipment safely clears any cross street traffic, pedestrians, and then gives him the green light. Once the engine has passed, the light will cycle normally.

5. Can I make a light change to green by flashing my headlights?: No. If you think you have done this, the light was in the process of changing anyway.

6. What happens when a train is near the signal?: The railroad equipment is linked to the traffic signal controller. When a train comes, their electronic equipment triggers our signal controller and the controller performs a preprogrammed sequence in order for the train and vehicles to pass safely.

7. How are traffic signals coordinated in a system?: The new traffic signal controllers are very sophisticated. They are based upon high-speed microprocessors that make thousands of logic calculations every second. Very accurate time clocks are integrated into the controllers functions. If all the clocks at each intersection are set the same, the controller knows when to coordinate each coordinated phase based upon the amount of time that has elapsed since the last midnight. This allows the signals to be coordinated together without connecting wires between them. Some signals are interconnected with wires due to other coordination requirements.

8. How do pedestrian lights and buttons work?: The walk light will only come on with its associated green light. When a pedestrian push button is pressed, (it only needs to be pressed once) a pedestrian call is placed in the controller memory. Depending on when the button was pressed in the signal cycle, you might have to wait a few seconds before you will get the walk light. There is a lot of confusion about the timing of the walk and don’t walk lights. The walk light only comes on for a short period of time. This short walk time is only meant to get you started across. The flashing don’t walk sign then starts flashing. This is the time used to finish walking across the street. If the don’t walk light is on solid (not flashing) you shouldn’t be in the street.

9. Why do I need to push a button to get a walk light?: Traffic lights have different requirements at almost every location. Some signals don’t have pedestrian push buttons. The signal serves the pedestrians every cycle. These are signals that have heavy pedestrian traffic so pushing the button isn’t needed. The signals that have occasional pedestrian usage need to have pedestrian buttons in place. Sometimes when a signal gets a pedestrian call, it takes a lot of time to serve the pedestrian. This is sometimes longer than the vehicle passage time would be, thus it can cause the vehicle efficiency to drop. The signal timing is very critical in most intersections and efficiency is very important to uniform traffic flow.

10. What new technologies are coming our way?: The rapid advancements of traffic signal technology are a great benefit to us. New ideas and options are available every day. Ideas are constantly being tested. Video detection is one of the hottest new issues today. The cost at this time is very high and many refinements need to be done. The loops that we put in the roadway for vehicle detection would be a thing of the past. Road construction and maintenance digging wouldn’t effect the signal operation. New red LED (light emitting diode) lights are being used in the Missoula area. This red light doesn’t use an incandescent lamp, but uses many LEDs. This allows the indication to last about 8-10 years. The normal red lamp would use 150 watts of power. The new LEDs use about 12 watts of power. Amber LEDs are not cost effective yet because of problems producing the correct colors in LEDs.

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Tree Care Guide

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1. Who is responsible for the street trees in front of my house?: The Forestry Division oversees all activities that take place within the right of way. Homeowners are responsible for the maintenance of the land and care of the trees, and may hire an ISA certified arborist to perform tree work. All work requires a permit from the Urban Forestry Division.

2. My tree is not looking very healthy. Who can I call for help?: For technical assistance or a Missoula tree inspection contact the Forestry Division at (406) 552-6270. The County Extension Office can also be contacted for assistance at (406) 721-4095.
Contact your local certified arborist for private assessments.

435 Ryman St.
Missoula, MT 59802
Ph: 406-552-6000
TTY: 406-552-6131

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