Welcome to Missoula Water! We provide drinking water, irrigation, and fire protection to the citizens of the Missoula community.
Just below Missoula is one of the finest sources of groundwater in America, the Missoula Valley Aquifer. It’s an incredible source of clean, fresh water, but in some places it’s no deeper than 40 feet below the surface, making it very susceptible to contamination. Let’s all work together to keep our water clean and protect our most valuable resource.
There are two types of billing methods for water service: Metered or Flat Rate, and both are billed on a monthly. All new structures are required to have meters, so most homes in Missoula have metered service.
If you are interested in changing from a flat rate to a metered rate, please contact our Customer Service Team.
Water Operations Superintendent
1345 W. Broadway
Missoula, MT 59802
P.O. Box 5388
Missoula, MT 59806-5388
General Office Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.
Pay by Phone:
No, Missoula Water does not have any watering restrictions. We do, however, suggest that our customers water their lawns during the cooler times of the day—6:00 a.m. - 11:00 a.m. or 5:00 p.m. to 10:00 p.m.—to get the best results from their water usage.
We offer multiple options for paying your bill. Please visit our Pay Your Utility Bill web page.
Moving In: Please contact our customer service representatives at (406) 552-6700. We will need your name, your number from a government-issued form of identification (driver's license number, passport number, etc.), telephone number, name of spouse or roommates, mailing address, and landlord information to establish service. You may also be required to pay a deposit.
Moving Out: The person whose name appears on the utility account is responsible for notifying us of the move out date. A final billing will be mailed after the account is closed. We are unable to make billing adjustments for late notification. All deposits are refunded to the account when you call to close your utility account.