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Posted on: January 27, 2021

Sewer Charges Now Included on City Utility Bills

Utility Bill Redesign_Page_1

Beginning with the February billing cycle, all charges for City water, sewer (wastewater), and storm water utilities will appear on one convenient, combined utility bill. Sewer customers will no longer receive a separate wastewater bill every 6 months (every 3 months for commercial customers). Some benefits to our utility customers include:

  • Sewer charges are assessed for only one month of service per bill instead of six months;
  • Customers receive only one monthly bill to pay for all City utility charges;
  • Payment options are available that were not previously available for wastewater bill payments (direct debit, paperless billing); and
  • Customers can now view their utility bill online for water, wastewater, and storm water charges.

Customers will be charged for only the water, storm water, and wastewater services they are currently signed up for.

More information on combined billing and a sample utility bill, the utility rate schedule, and all bill payment options, are available at http://www.ci.missoula.mt.us/2716/Pay-Your-Utility-Bill.

For questions about your utility bill, please call (406) 552-6700.

Additional Questions?

Katie Emery, Public Works Administrative Services Manager, emeryk@ci.missoula.mt.us, (406) 552-6769 

Ross Mollenhauer, Interim Deputy Public Works Director–Utilities, mollenhauerr@ci.missoula.mt.us 

Lori Hart, Public Works Communications Specialist, hartl@ci.missoula.mt.us, (406) 552-6354 (office) or (406) 830-6077 (cell)

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