Missoula Water


Welcome to Missoula Water! We provide drinking water, irrigation and fire protection to the citizens of the Missoula community.

Just below Missoula is one of the finest sources of groundwater in America, the Missoula Valley Aquifer. It's an incredible source of clean, fresh water, but in some places it's no deeper than 40 feet below the surface, making it very susceptible to contamination. Let's all work together to keep our water clean and protect our most valuable resource.

2018 Water Improvement Projects

Missoula Water Project South 4th Street West 2018

Public Works Department Newsletter

Find out the latest information on Public Works projects and seasonal work. 

March 2018

Missoula Water Updates

Missoula Water building photo

Visit us on Facebook!

We invite you to like Missoula Water at Facebook/missoulawater

Human Resource Council logo

Low Income Discount

You may qualify for a low income monthly discount on your water bill. Contact the Human Resource Council at 728-3710 to see if you're eligible.

direct debit image

Direct Debit Payments

If you would like your water bill to be automatically deducted from your bank account monthly, please visit our Payment Options below to sign up or reactivate this service.

Myrtle map

Here are a few of our FY18 Capital Improvement Projects

South 4th Street (1500 feet of main replacement)

Scott St. map

Scott Street

2200 feet of main extension

Gerald map

Gerald Avenue

1100 feet of main replacement

2nd St. map

South 2nd Street West

220 feet of main replacement

Kent st. map

West Kent Avenue

1300 feet of main replacement

Dripping faucet calculator

Drinktap - Dripping faucet calculator

Water Drip Calculator

Use the American Water Works Association's online tool to estimate water waste. Click on the DrinkTap logo to the left to calculate the amount of water being wasted. 

Establishing New Service

Are you moving in to a new home?

  • Our friendly customer service staff will help you get signed up for water service. Please contact us at 406-552-6700 or email watercs@ci.missoula.mt.us to establish or disconnect service. 

Payment Options

  • You can pay online, by phone or mail, or pay in person at our West Broadway office. See all payment options under Pay Your Bill
  • Direct Debit is also available. You can also complete a form to Sign Up for Direct Debit or to Reactivate Direct Debit.

Billing and Service

There are two types of billing methods for water service: Metered or Flat Rate and both are billed on a monthly basis. All new structures are required to have meters, therefore most homes in Missoula have metered service. 

  • Metered Service: Customers are billed according to a fixed rate based on meter size in addition to your water usage for the month. Many of our customers prefer metered usage as their conservation efforts are reflected by a savings on their bill. 
  • Flat Rate Service: Customers are billed a flat fee based on the number of rooms, baths and toilets in the home, and not based on actual consumption. There is also a separate flat rate sprinkling charge based on the square footage of the yard.

 If you are interested in changing from a flat rate to a metered rate, please contact our Customer Service Department.